Use this page to request that Sportykle delete your Sportykle Lite account and associated personal data. This satisfies Google Play’s account deletion requirement for apps that create accounts.
1. How to request deletion
- Send an email from the address registered on your Sportykle Lite account.
- Use the subject line: Sportykle Lite — Delete my account.
- Include your registered email, organisation / centre name(s), and a clear request to delete the account and associated data.
Email support to request deletion
Or write to support@sportykle.com. You may also message us on WhatsApp at +91 73510 01002 with the same details.
2. What we delete
After we verify your identity as the account owner, we delete or irreversibly anonymise:
- Your login account (email, name, password hash, device sessions).
- Organisation and centre profile data you created in Sportykle Lite.
- Members, staff, attendance, memberships, services, and income/expense records tied to that organisation in Sportykle Lite.
- Subscription and billing profile fields stored for your Lite organisation (where not required for legal retention below).
3. What may be retained (and why)
- Legal / financial records — limited transaction or invoice metadata may be kept where required by tax, accounting, or payment-provider rules (typically up to the period required by applicable law).
- Security logs & backups — may persist for a short period for fraud prevention, abuse investigation, and disaster recovery, then are purged on the normal backup rotation schedule.
- Aggregated analytics — non-identifying aggregates (if any) that cannot reasonably be linked back to you.
4. Timeline
We aim to complete verified deletion requests within 30 days of receiving a request from the registered email address. We will confirm by email when deletion is complete (or if we need more information to verify ownership).
5. Before you delete
- Export or save any records you need (member lists, payments, etc.).
- Deletion is permanent for Sportykle Lite data under your organisation; you will lose access to the app for that account.
- If you only want to cancel a paid subscription but keep the account, contact support and say you want to cancel billing only — that is separate from full account deletion.
6. Contact
Sportykle
Email: support@sportykle.com
Website: https://lite.sportykle.com
WhatsApp: +91 73510 01002
Privacy Policy: /legal/privacy.html